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About Off-White
Off-White has been founded by late designer Virgil Abloh in 2012, back then still under the name Pyrex Vision. The brand started out by selling deadstock Ralph Lauren shirts that were altered with a print. In 2013 the brand relaunched as Off-White. A year later Virgil Abloh added a women's line to the brands name and showed its collections at Paris Fashion Week for the first time. In 2015 the brand was nominated for the prestigious LVMH price - despite not being awarded, the brand took off in the years to come.
Enjoy free returns
Off White offers free returns on all orders within 14 days of purchase. This, however, excludes certain hazardous or flammable materials including fragrances and aerosols. All returns must be assembled in the original packaging using the same materials. Off White retains the right to refuse returns that do not follow these conditions. If you do follow these conditions, and your items are still free of wear, tear, faults, etc. you qualify for a full refund. Refunds are issued after items are returned to the warehouse and after a quality check. Refunds are typically sent within 10-30 days of return. Keep in mind that customized items and apparel do not qualify for returns/refunds.
Free shipping
Don't worry about shipping or delivery fees when you shop at Off White. They offer free shipping via DHL Express, FedEx, and UPS. Through DDP (Delivery Duties Paid), taxes, custom fees, and import fees are waived for the shopper in select countries. Enjoy this perk in countries including Europe, Switzerland, Japan, South Korea, Canada, and many others. So, you can shop freely knowing that you don’t need to worry about shipping fees!
Which forms of Payment are Accepted by Off-White?
Off White accepts payment options: Credit Cards (they enable PayPal payments and accept Visa, MasterCard, American Express, Diners Club, Discover, JCB, and UnionPay). Additionally, they assist you using local currency and official directives (payments in Mainland China, Hong Kong SAR, Macau SAR, and Taiwan, Sofort in Germany, Belgium, Austria, and Switzerland, and iDeal in the Netherlands).
How can I Get in touch with Off-White?
Email, Twitter, and Facebook are all excellent ways to get in touch with Off-White if you have any queries concerning shipping or payment options. Their customer care will respond to your inquiries as quickly as possible.
